Contact Us

Shell Canada Limited
400 - 4th Avenue S.W.
Calgary, Alberta
T2P 0J4

Phone: (403) 691-3111

Corporate Mailing Address
Shell Canada Limited
P.O. Box 100 Station M
Calgary, Alberta
T2P 2H5

Shell is looking for talented graduates and experienced professionals. To view our current listing of employment opportunities, visit the Jobs & Careers section on this website. If you require additional information, visit http://www.shell.com/home/content/careers/faq/. Please note that we cannot accept resumes via fax or mail and applications should be done using our careers section.

To report an emergency involving a Shell Canada facility, call 1-800-661-7378

Shell Canada is committed to providing its customers with superior customer service. Please contact our Shell Helps team in a manner that suits you best.

By phone: 1-800-661-1600
Monday to Friday 6:00am - 6:00pm MST

By e-mail: questions@shell.com

You may also want to check out our Frequently Asked Questions.

View our news releases.

Media may also contact Shell Media Relations, by e-mail to
media-desk@shell.com,
or by phone 1-877-8500-5023. When leaving a message, please provide both your email address and phone number as some queries will only be answered via email.

Oil Sands / Athabasca Oil Sands Project - Operations Employment

Scotford Upgrader

Please visit our  Employment Opportunities section to view any current employment opportunities at the Scotford Upgrader.

If you require additional information, please contact RecruitmentAmericas@shell.com.

Oil Sands / Athabasca Oil Sands Project

Oil Sands Inquiries:

View our web site at www.shell.ca/oilsands.

For information on Shell's Oil Sands business, please phone us toll-free at 1-800-250-4355. Media may also contact Shell's Public Affairs department, by e-mail to publicaffairs-canada@shell.com, or by phone (403) 691-3198.

Oil Sands / Athabasca Oil Sands Project - Supply of Commercial Goods and Services

Scotford Upgrader

Please send inquires and/or information packages to:

Supply Chain - Scotford Upgrader

PO Bag 23

Fort Saskatchewan, Alberta T8L 3T2

Muskeg River Mine Albian Sands Energy

David Godfrey
Manager, Admin and Supply Chain Management
Phone: (780) 713-4403
Fax: (780) 713-4601
Email:  David.Godfrey@albiansands.ca

Oil Sands / Athabasca Oil Sands Project - Community Relations

Muskeg River Mine

Celina Doyle, Community and Aboriginal Affairs

Phone: (780) 713-4407
Fax: (780) 713-5210

Scotford Upgrader

Margit Phillips, Community and Aboriginal Affairs
Phone: 1-800-661-7826, ext 2376 (toll free)
Phone: 403-691-2376
Fax:  403-691-3650
Email: margit.phillips@shell.com

Questions, comments or suggestions?
By e-mail:  sales-aviation@shell.com

You can get information on our Commercial Fleet pages, or phone 1-800-661-2278.

Visit our Benefit Communities section for details about our community investment program and to access our eligibility guidelines and online application form.

Visit our Food and Beverage Industry section

For information on Shell Cassida® products or any other Shell products or services, please e-mail us at questions@shell.com.

Visit our Investor Centre.

Visit our Lubricants section

For general inquiries, please call Customer Service 1-800-661-1600

For more technical inquiries, please call 1-800-661-1771 to get information on:

Product Cross References
Recommendations
Product Specifications
Technical Literature
Referrals to Technical Specialists

Visit the MSDS section of this website

E-mail Shell Customer Service Centre at questions@shell.com  
Phone: 1-800-661-1600
Fax: 1-403-691-3997

For all LPG/NGL general enquiries or enquiries regarding the NGL Online System, please contact our LPG/NGL Business Support desk at:
NGL-Online@shell.com
Toll free: 1-866-661-6457

Visit our Privacy Section.

For information on Shell Dealer or Shell Branded locations opportunities, please contact: IndependentRetailer@shell.com

For information on Shell Franchise opportunities, please complete our information request form at Retail Business Opportunities pages or contact our franchise consultant at 1-866-318-2445.

Visit our Shell Environmental Fund section.

Administrator
Shell Environmental Fund
Telephone: (403) 691-2071
Fax: (403) 269-8031
E-mail: admin-sef@shell.com

Visit our What Shell Looks For in Suppliers and Contractors page.

Suggestions for improving our site? E-mail us at questions@shell.com