Contact Us

Shell Canada Limited
400 - 4th Avenue S.W.
Calgary, Alberta
T2P 0J4

Shell Canada Switchboard: (403) 691-3111

Corporate Mailing Address
Shell Canada Limited
P.O. Box 100 Station M
Calgary, Alberta
T2P 2H5

Shell is looking for talented graduates and experienced professionals. To view our current listing of employment opportunities, visit the Jobs & Careers section on this website. If you require additional information, visit http://www.shell.com/home/content/careers/faq/. Please note that we cannot accept resumes via fax or mail and applications should be done using our careers section.

To report an emergency involving a Shell Canada facility, call 1-800-661-7378

Shell Canada is committed to providing its customers with superior customer service. Please contact our Shell Helps team in a manner that suits you best.

By phone: 1-800-661-1600
Monday to Friday 6:00am - 6:00pm MST
Please be advised that all calls with our Customer Service Centre may be monitored and recorded for quality assurance.

By e-mail: enquiries-ca@shell.com

You may also want to check out our Frequently Asked Questions.

Phone: 1-800-250-4355

View our news releases.

For journalists and media inquiries only: Reporters and editors may contact Shell Media Relations, by e-mail to media-desk@shell.com, or by phone 1-877-850-5023. When leaving a message, please provide both your email address and phone number as some queries will only be answered via email.

Please note: non-media related inquiries will not be responded to or forwarded. Please direct general inquiries to enquiries-ca@shell.com

Questions, comments or suggestions? Please contact the AeroShell Managers within Shell Aviation - opens in new window

The Shell TRITON card customer service team are here to answer your queries or requests and offer advice on how the Shell TRITON card can best suit your needs. Simply contact our team by email: Customer Service or phone: 1-800-661-2278.

You can find more information about Commercial Fleet Cards on our Commercial Fleet pages

You can find more information about Commercial Fuels on our Commercial Fuels pages

Comments or questions?
Email: enquiries-ca@shell.com
Phone: 1-800-661 -1771

Visit our Benefit Communities section for details about our community investment program and to access our eligibility guidelines and online application form.

Visit our Investor Centre - opens in new window.

Visit our Lubricants section

For more technical inquiries, please call 1-800-661-1771 to get information on:

• Product Cross References
• Recommendations
• Product Specifications
• Technical Literature
• Referrals to Technical Specialists

For all LPG/NGL general enquiries or enquiries regarding the NGL Online System, please contact our LPG/NGL Business Support desk at:

SCAN-eLPG-Support@shell.com
Toll free: 1-866-661-6457

Search for products by brand name or application and download Material Safety Data Sheets (MSDS) and Technical Data Sheets (TDS): EPC website - opens in new window

E-mail Shell Customer Service Centre at enquiries-ca@shell.com  
Phone: 1-800-661-1600
Please be advised that all calls with our Customer Service Centre may be monitored and recorded for quality assurance.

Fax: 1-403-691-3997

Visit our Privacy Section.

For information on Shell Dealer or Shell Branded locations opportunities, please contact: IndependentRetailer@shell.com

For information on Shell Franchise opportunities, please complete our information request form at Retail Business Opportunities pages or contact our franchise consultant at 1-866-318-2445.

Shell FuellingChange^TM (formerly Shell Environmental Fund)
Visit our FuellingChange section

General or Technical Inquiries:
Email: enquiries-ca@shell.com
Phone: 1-800-661-1600

FuellingChange Administrator - Telephone: (403) 691-3904

Visit our What Shell Looks For in Suppliers and Contractors page.

Suggestions for improving our site? E-mail us at enquiries-ca@shell.com