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Contact Us
Shell Canada contacts.
- Corporate Head Office Address
- Employment
- Emergency
- Customer Service
- Media Inquiries
- Oil Sands / Athabasca Oil Sands Project
- Aviation
- Commercial Fleet Cards
- Funding Requests
- Food and Beverage Industry
- Investor Relations
- Lubricants
- Material Safety Data Sheets (MSDS)
- LPG/NGL (Business Support)
- Privacy
- Retail Business Opportunities
- Shell Environmental Fund
- Supplier & Contractor Inquiry
- Website
Corporate Head Office Address
Shell Canada Limited
400 - 4th Avenue S.W.
Calgary, Alberta
T2P 0J4
Phone: (403) 691-3111
Corporate Mailing Address
Shell Canada Limited
P.O. Box 100 Station M
Calgary, Alberta
T2P 2H5
Employment
Shell is looking for talented graduates and experienced professionals. To view our current listing of employment opportunities, visit the Jobs & Careers section on this website. If you require additional information, visit http://www.shell.com/home/content/careers/faq/. Please note that we cannot accept resumes via fax or mail and applications should be done using our careers section.
Emergency
To report an emergency involving a Shell Canada facility, call 1-800-661-7378
Customer Service
Shell Canada is committed to providing its customers with superior customer service. Please contact our Shell Helps team in a manner that suits you best.
By phone: 1-800-661-1600
Monday to Friday 6:00am - 6:00pm MST
By e-mail: questions@shell.com
You may also want to check out our Frequently Asked Questions.
Media Inquiries
View our news releases.
Media may also contact Shell Media Relations, by e-mail to
media-desk@shell.com,
or by phone 1-877-8500-5023. When leaving a message, please provide both your email address and phone number as some queries will only be answered via email.
Oil Sands / Athabasca Oil Sands Project
Oil Sands / Athabasca Oil Sands Project - Operations Employment
Scotford Upgrader
Please visit our Employment Opportunities section to view any current employment opportunities at the Scotford Upgrader.
If you require additional information, please contact RecruitmentAmericas@shell.com.
Oil Sands / Athabasca Oil Sands Project
Oil Sands Inquiries:
View our web site at www.shell.ca/oilsands.
For information on Shell's Oil Sands business, please phone us toll-free at 1-800-250-4355. Media may also contact Shell's Public Affairs department, by e-mail to publicaffairs-canada@shell.com, or by phone (403) 691-3198.
Oil Sands / Athabasca Oil Sands Project - Supply of Commercial Goods and Services
Scotford Upgrader
Please send inquires and/or information packages to:
Supply Chain - Scotford Upgrader
PO Bag 23
Fort Saskatchewan, Alberta T8L 3T2
Muskeg River Mine Albian Sands Energy
David Godfrey
Manager, Admin and Supply Chain Management
Phone: (780) 713-4403
Fax: (780) 713-4601
Email: David.Godfrey@albiansands.ca
Oil Sands / Athabasca Oil Sands Project - Community Relations
Muskeg River Mine
Celina Doyle, Community and Aboriginal Affairs
Phone: (780) 713-4407
Fax: (780) 713-5210
Scotford Upgrader
Margit Phillips, Community and Aboriginal Affairs
Phone: 1-800-661-7826, ext 2376 (toll free)
Phone: 403-691-2376
Fax: 403-691-3650
Email: margit.phillips@shell.com
Aviation
Questions, comments or suggestions?
By e-mail: sales-aviation@shell.com
Commercial Fleet Cards
You can get information on our Commercial Fleet pages, or phone 1-800-661-2278.
Funding Requests
Visit our Benefit Communities section for details about our community investment program and to access our eligibility guidelines and online application form.
Food and Beverage Industry
Visit our Food and Beverage Industry section
For information on Shell Cassida® products or any other Shell products or services, please e-mail us at questions@shell.com.
Investor Relations
Visit our Investor Centre.
Lubricants
Visit our Lubricants section
For general inquiries, please call Customer Service 1-800-661-1600
For more technical inquiries, please call 1-800-661-1771 to get information on:
Product Cross References
Recommendations
Product Specifications
Technical Literature
Referrals to Technical Specialists
Material Safety Data Sheets (MSDS)
Visit the MSDS section of this website
E-mail Shell Customer Service Centre at questions@shell.com
Phone: 1-800-661-1600
Fax: 1-403-691-3997
LPG/NGL (Business Support)
For all LPG/NGL general enquiries or enquiries regarding the NGL Online System, please contact our LPG/NGL Business Support desk at:
NGL-Online@shell.com
Toll free: 1-866-661-6457
Privacy
Visit our Privacy Section.
Retail Business Opportunities
For information on Shell Dealer or Shell Branded locations opportunities, please contact: IndependentRetailer@shell.com
For information on Shell Franchise opportunities, please complete our information request form at Retail Business Opportunities pages or contact our franchise consultant at 1-866-318-2445.
Shell Environmental Fund
Visit our Shell Environmental Fund section.
Administrator
Shell Environmental Fund
Telephone: (403) 691-2071
Fax: (403) 269-8031
E-mail: admin-sef@shell.com
Supplier & Contractor Inquiry
Website
Suggestions for improving our site? E-mail us at questions@shell.com

