How can I find a Shell retail station near me?
Please visit the Shell Canada Station Locator on this website.
How can I learn more about Shell fuels and motoring?
Please visit our consumer section, or e-mail or contact us at
1-800-661-1600.
What are the major elements of fuel safety?
Please visit our fuel safety pages or contact Shell Helps at
1-800-661-1600.
Where can I find more information on fuel pricing?
Please visit our Fuel pricing pages, or contact Shell Helps at
1-800-661-1600.
What are the octane levels in Shell gasolines?
We offer three grades of fuel. Our Shell Bronze gasoline has an octane level of 87, our Shell Silver gasoline is 89 octane and our V-Power™ gasoline has an octane level of 91.
lubricants pagesHow can I find the appropriate lubricant products for my application?
Please contact our Technical Desk at 1-800-661-1600.
What lubricant package sizes are available?
Please contact our Lubricant Order Desk 1-800-661-1771 ext. 1349 or our Technical Desk 1-800-661-1600
Where can I purchase your lubricant products?
Please visit our bulk agency location pages or contact us at 1-800-661-1600.
Where can I find information about your lubricant products?
Please visit our lubricants pages. You can also contact our Technical Desk at 1-800-661-1771, ext.1387, or send your request via e-mail or contact Shell Helps at 1-800-661-1600 to speak to one of our Customer Service Representatives.
Where can I get MSDS information for your products?
You can fax your request to 1-403-691-3321 or call 1-800-661-1600 or send your request via e-mail to e-mail.
How can I find a Shell replacement for a competitor's product?
Many Shell products can be cross referenced from a competitor’s product. For more information, contact our Technical Desk at 1-800-661-1600
Where can I find information on my home heating needs?
Please visit our Thermoshell website or for more sites, please contact us at 1-800-661-1600.
If Thermoshell does not service my area who can I contact?
Please contact us at 1-800-661-1600 to find the closest Shell agent, or see our bulk agent location pages.
