{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Shell App Video Tutorials","text":"Shell App Video Tutorials","links":[{"name":"Shell App Video Tutorials","value":"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/shell-motorist-app/shell-app-tutorials.html"}]},"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.ca/en_ca/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.ca/"},{"name":"Drivers","value":"https://www.shell.ca/en_ca/drivers.html"},{"name":"Ways to Pay & Get Rewarded","value":"https://www.shell.ca/en_ca/drivers/loyalty-and-payment.html"},{"name":"The Shell App","value":"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/shell-motorist-app.html"},{"name":"Shell App Video Tutorials","value":"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/shell-motorist-app/shell-app-tutorials.html"}]},"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Shell App Video Tutorials"},"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/page_header"},{"organism":"Tabs","children":[{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab/standalone_asset_cop","model":{"title":"Shell App: Overview","video":{"src":"https://www.youtube-nocookie.com/embed/xioYUunjHoI"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab/list_copy/list_item","model":{"title":"Read the transcript","text":"\u003Cp\u003E\u003Cb\u003EShell App Instructional Video: App Overview Transcript\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Background music plays throughout]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EFolk guitar instrumental\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EA Shell Pecten animates onto the screen. We then cut to a vehicle driving onto the Shell site and parking near a pump.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EThe Shell App is the easiest way to pay, save and redeem rewards\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EFrom your car,\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EIn store,\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe then cut to the woman in a Shell store showing her phone screen to the Shell Service Champion. The Service Champion scans her phone.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EOr at the pump\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EA phone animates on screen. We see the payment screen of the Shell App.\u003C/p\u003E\r\n\u003Cp\u003EThe screen transitions to show how to enter pump number and compelte the purchase, then zooms in to show text on a phone screen.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EEarn, save and redeem with our partners!\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe see the Scene+\u003Csup\u003ETM\u003C/sup\u003E, Scotiabank\u003Cb style=\"font-size: 0.8125rem;\"\u003E\u003Csup\u003E®\u003C/sup\u003E\u003C/b\u003E, Tangerine and CAA\u003Cb style=\"font-size: 0.8125rem;\"\u003E\u003Csup\u003E®\u003C/sup\u003E\u003C/b\u003E logo appear.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe see the offers page in the app.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EGet exclusive offers\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe see the home page of the app.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EAnd link your cards to the app to get even more Shell Go+ benefits.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe see a stack of coins building.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003ELike stacking your cents per litre savings\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe see a stack of red blocks building.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EAnd earning bonus Scene+\u003Cb style=\"font-size: 0.8125rem;\"\u003E\u003Csup\u003E®\u003C/sup\u003E \u003C/b\u003Epoints\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe see the car wash purchase process in app.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EAdd, purchase, and start car washes\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe see an exterior view of a red car driving through the car wash followed by a view from the backseat of the car.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EA map pops up within the app screen.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003ELocate stations and car washes\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe see the app toggle to the EV homepage\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EToggle for EV\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe then see ‘locations’ tapped and the map appears showing charging locations\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EAnd locate charging stations, pay and charge all from the App\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EWe cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EThe Shell App makes it easy to do more\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EA Shell Pecten animates onto the screen\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb style=\"font-size: 0.8125rem;\"\u003E[Shell brand mnemonic sound]\u003C/b\u003E\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab/list_copy","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab","model":{"title":"App Overview"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_2115740755/standalone_asset_cop","model":{"title":"Shell App: Linking a Scotiabank or Tangerine Card","video":{"src":"https://www.youtube-nocookie.com/embed/A9XGjnn0I-0"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_2115740755/list_copy_copy/list_item","model":{"title":"Read the transcript","text":"\u003Cp\u003E\u003Cb\u003EShell App Instructional Video: Linking BNS Transcript\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Background music plays throughout]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EFolk guitar instrumental\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell Pecten animates onto the screen. We then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ELinking your Socitiabank or Tangeringe Card\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EScotiabank & Tangerine cardholders get more at Shell\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ELink your eligible cards to Shell Go+ to start saving on fuel\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe Shell app appears on screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap the Scotiabank or Tangerine tile to get started\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps “Link Membership”.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap “Link Membership”\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps “Enrol me”.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap “Enrol me”\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe user is prompted to log into their banking app.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ELog in to your banking App\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EAnd link your cards to your account\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EA pop-up appears showing the membership has been linked.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EOnce your card has been linked, you will be alerted in the Shell App\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe Apple wallet payment methods page is shown on screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EYou can add your linked card to your wallet in the Shell App, or to your Apple or Google wallet\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EYou’re done!\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EAlways remember to use your linked card to pay and start saving at the pump!\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe then cut to a vehicle driving onto the Shell site and parking near a pump. A Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Shell brand mnemonic sound]\u003C/b\u003E\u003C/p\u003E\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_2115740755/list_copy_copy","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_2115740755","model":{"title":"Linking a Scotiabank or Tangerine Card"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_1588317837/standalone_asset","model":{"title":"Shell App: Linking a Scene+ Membership","video":{"src":"https://www.youtube-nocookie.com/embed/goFbcRsu0u8"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_1588317837/list/list_item","model":{"title":"Read the transcript","text":"\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EShell App Instructional Video: Linking Scene+ Transcript\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Background music plays throughout]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EFolk guitar instrumental\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EA Shell Pecten animates onto the screen. We then cut to a vehicle driving onto the Shell site and parking near a pump.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ELinking your Scene+\u003Csup\u003E®\u003C/sup\u003E Membership\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EScene+\u003Csup\u003E®\u003C/sup\u003E Members get more at Shell\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe then cut to the woman in a Shell store showing her phone screen to the Shell Service Champion. The Service Champion scans her phone.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EYou can earn 1 point per litre and 1 point for every $1 spent on convenience and car wash\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EGet $10 off your purchase when you redeem 1000 points\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ETo add your Scene+\u003Csup\u003E®\u003C/sup\u003E Membership tap the Scene+\u003Csup\u003E®\u003C/sup\u003E icon\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe cut to the Shell App with the option for link Scene+\u003Csup\u003E®\u003C/sup\u003E.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ETap “Link Membership”\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe user is promped to enter their Scene+\u003Csup\u003E®\u003C/sup\u003E. Login details.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EEnter your email or Scene+\u003Csup\u003E®\u003C/sup\u003E number\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EEnter your Scene+\u003Csup\u003E®\u003C/sup\u003E password\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe user is prompted to enter an authentication code.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EYou will be asked to enter an authentication code\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EEnter the authentication code you recieve here\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe login page will close and your membership will now be linked\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe cut back to the Shell app home page and show the users linked memberships.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EYou’re done!\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ENow you can earn and redeem on your transactions* at Shell\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E*Some exclusions and limitations apply\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Shell brand mnemonic sound]\u003C/b\u003E\u003C/p\u003E\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_1588317837/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_1588317837","model":{"title":"Linking Scene+"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_1588317837_copy/standalone_asset","model":{"title":"Shell App: Shell Go+ Phone Number","video":{"src":"https://www.youtube-nocookie.com/embed/ESLrr7mfMk8"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_1588317837_copy/list/list_item","model":{"title":"Read the transcript","text":"\u003Cp\u003E\u003Cstrong\u003ETitle: Shell App: Shell Go+ Phone Number\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EDuration:\u003C/strong\u003E 2:02\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EDescription:\u003C/strong\u003E Welcome to the Shell App! Learn about your Shell Go+ phone number!\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Background music plays throughout]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EFolk guitar instrumental\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell Pecten animates onto the screen. We then cut to a vehicle driving onto the Shell site and parking near a pump.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EShell Go+ Phone Number\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EYour phone number provides a quick and easy way for you to be recognized as a Shell Go+ Member\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EAnd have your benefits applied!\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA phone appears on screen displaying the dial pad.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EIf you already have a phone number linked for two-factor authentication\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe first time you log in to the new app, it will become your Shell Go+ phone number\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA pop-up appears letting the user know their Shell Go+ ID has been successfully created using their phone number.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EYou can always add or change a phone number anytime\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA user navigates to the “Programs and Memberships” page of the Shell App.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EHead to “Programs and Memberships”\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EClick to enter your phone number\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA page appears to enter your code. \u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EIf it isn’t already attached to an account, we will send you a code\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see the code being entered and a green tick pops up with the message that the phone number has been verified.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EEnter your code when asked and wait for us to verify your number\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see the Scene+TM, Scotiabank®, Tangerine and CAA® partner logos appear.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ERemember to ensure all your programs and memberships are linked in your app\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ESo that they are applied to your transaction when you use your Shell Go+ phone number\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA visual shows the screen that will appear at pump.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ETo use your phone number at the pump\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ETap or insert your payment card\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe pump screen asks the user to select maximum authorization amount.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ESelect Max Authorization Amount\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe pump screen prompts the user to enter their PIN.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EEnter your PIN\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe pump screen prompts the user to enter their phone number.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EEnter your Shell Go+ phone number, and you’re good to go!\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EYou won’t need to follow this process at the pump…\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA blue card animates on screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EIf you are using a linked Scotiabank or Tangerine card\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWhen you tap or insert your card, you will automatically be recognized as a Shell Go+ member\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EAnd don’t need your Shell Go+ phone number\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe cut to the woman in a Shell store showing her phone screen to the Shell Service Champion. The Service Champion scans her phone.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EYou also don’t need the Shell Go+ phone number if you pay through the app\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe quickest and easiest way to pay\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThank you for paying with Shell EasyPayTM\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe then cut to a vehicle driving onto the Shell site and parking near a pump. A Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Shell brand mnemonic sound]\u003C/strong\u003E\u003C/p\u003E\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_1588317837_copy/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_1588317837_copy","model":{"title":"Shell Go+ Phone Number"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c/standalone_asset","model":{"title":"Outdoor Payment","video":{"src":"https://www.youtube-nocookie.com/embed/jev9S3APVtA","caption":"Shell App: Paying at the Pump"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c/list/list_item","model":{"title":"Read the transcript","text":"\u003Cp\u003E\u003Cstrong\u003ETitle: Shell App: Paying at the Pump\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EDuration:\u003C/strong\u003E 1:44\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EDescrption: \u003C/strong\u003EWelcome to the Shell App! Pay for your next fill-up from the comfort of your car with Shell EasyPay™ in the Shell App.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Background music plays throughout]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EFolk guitar instrumental\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe cut to a vehicle driving onto the Shell site and parking near a pump.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EPaying at the pump with Shell EasyPay TM\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe Shell App appears.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EBefore you begin, make sure your location is enabled in your settings\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA location permission pop-up appears and the user taps “Allow While Using App”.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ETap on the “Pay” button at the bottom of the home screen\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps “pay”.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EOn the Shell EasyPayTM screen, tap the “Pay at the Pump” option\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps “pay at the Pump”.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe first time you use the app it will walk you through the process\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps through the tutorial.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EEnter the number you see on the pump\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThe user enters pump number.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EAt select locations you can also add a single Car Wash to you purchase\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see options to add a single Car Wash to your purchase. \u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ESelect your preferred payment method*\u003C/p\u003E\n\u003Cp\u003E*Apple Pay is accepted outdoors only\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see the payment screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ERemember to use your linked Scotiabank or Tangerine card to get your cents per litre discount\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EAnd you can redeem Scene+ points as part of your payment\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see a slider illustrating how to choose the number of points you would like to redeem.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EAuthorize payment using face or fingerprint recognition, or your four-digit security number\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see the payment being authorized.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EYou may start using the pump once the screen says “start fuelling”* \u003C/p\u003E\n\u003Cp\u003E*Do not use your phone while fuelling\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EHang up the nozzle when you’re finished fuelling\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see instruction to “start fuelling” and a video of someone hanging up a fuel nozzle.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see “Thanks for visiting” on the app screen. A video plays of the machine printing a receipt and a person tearing it off.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EIf you’re set up for paper receipts, you will only receive one at the pump\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe see a digital receipt.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EYou can also view your transaction details in the app\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EAnd receive your receipt via email\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EIf you purchased a Car Wash, your wash code will be added to your Wash Wallet\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EYou’re done!\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[On screen text]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EThanks for paying with Shell EasyPayTM\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EWe cut to a vehicle driving onto the Shell site and parking near a pump. \u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Animated sequence]\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E[Shell brand mnemonic sound]\u003C/strong\u003E\u003C/p\u003E\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c","model":{"title":"Outdoor Payment"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_9371543/standalone_asset","model":{"title":"Indoor Payment","video":{"src":"https://www.youtube-nocookie.com/embed/JSyrBSj4SUo","caption":"Shell App: In-store Purchases"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_9371543/list/list_item","model":{"title":"Read the transcript","text":"\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003ETitle: Shell App: In-Store Purchases\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EDuration: \u003C/b\u003E1:12\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EDescription: \u003C/b\u003EWelcome to the Shell App! Pay for your in-store purchases conveniently and securely with Shell EasyPay™ in the Shell App.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Background music plays throughout]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EFolk guitar instrumental\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003EPaying inside with Shell EasyPay\u003C/span\u003E\u003Csup\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003E \u003C/span\u003ETM\u003C/sup\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe cut to the woman in a Shell store showing her phone screen to the Shell Service Champion. The Service Champion scans her phone.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe Shell App appears.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EBefore you begin, make sure your location is enabled in your settings\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EA locations permission pop-up appears and the user taps “Allow While Using App”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003EUse Shell EasyPay\u003C/span\u003E\u003Csup\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003ETM\u003C/span\u003E\u003C/sup\u003E for snacks, drinks and other in-store purchases*\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E*For fuel payments, please pay at the pump\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ETap on the “Pay” button at the bottom of the home screen\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe user taps “pay”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003EOn the Shell EasyPay\u003C/span\u003E\u003Csup\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003ETM\u003C/span\u003E\u003C/sup\u003E screen, tap the “Pay Inside” option\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe user taps “pay inside”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe first time you use the app it will walk you through the process\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe user taps “OK”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ESelect your preferred payment method*\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E*Apple Pay is accepted outdoors only\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EOn the Confirm Payment screen, tap “Purchase”\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe user taps “Purchase”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EAuthorize payment using face or fingerprint recognition, or your four-digit security number\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe user enters their four-digit security pin.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EIf linked, you will automatically earn Scene+ points on your transactions\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EAnd be able to redeem points or save cents per litre with CAA, Scotiabank and Tangerine\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003ETell the Shell staff member you would like to use Shell EasyPay\u003C/span\u003E\u003Csup\u003ETM\u003C/sup\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe cut to the woman in a Shell store showing her phone screen to the Shell Service Champion. The Service Champion scans her phone.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThen show your QR code\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EYou will receive your receipt via email\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe woman walks out of the Shell Store with a brown shopping bag, checks her phone and smiles.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EYou’re done!\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003EThanks for paying inside with Shell EasyPay\u003C/span\u003E\u003Csup\u003ETM\u003C/sup\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Shell brand mnemonic sound]\u003C/b\u003E\u003C/p\u003E\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_9371543/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_9371543","model":{"title":"Indoor Payment"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_996274778/standalone_asset","model":{"title":" Shell App: Car Wash with Physical Passes","video":{"src":"https://www.youtube-nocookie.com/embed/GBiHq5yfsd0","caption":" Shell App: Car Wash with Physical Passes"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_996274778/list/list_item","model":{"title":"Read the transcript","text":"\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003ETitle: Shell App: Car Wash with Physical Passes\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EDuration: \u003C/b\u003E00:35\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EDescription: \u003C/b\u003EWelcome to the Shell App! Add your Car Wash codes and Flex Passes to the Shell App to conveniently manage all your washes from your phone.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Background music plays throughout]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EFolk guitar instrumental\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell Pecten animates onto the screen. We then see a hand holding a Car Wash Flex Pass.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EAdding a physical Car Wash pass to your Wash Wallet\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell app appears on screen and the user taps the “Car Wash” icon at the bottom of the home screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap on the “Car Wash” icon at the bottom of the home screen\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EOn the Car Wash screen, the user taps on “Buy or add a new wash pass”.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EOn the Car Wash screen, tap on “Buy or add a new wash pass”\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EOn the Car Wash screen, the user taps on “Add a physical Car Wash Flex Pass”.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap “Add a physical Car Wash Flex Pass”\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EScan the QR code.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EYou can also manually enter the pass number.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe see a person scanning their card.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe cut back to the Car Wash screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EOn the Car Wash screen, you will see your pass added to your Wash Wallet automatically\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ENow you’re ready to start your wash!\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Shell brand mnemonic sound]\u003C/b\u003E\u003C/p\u003E\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_996274778/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_996274778","model":{"title":"Physical Pass"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_960050433/standalone_asset","model":{"title":"How to purchase Car Wash","video":{"src":"https://www.youtube-nocookie.com/embed/CHS0M-i26HY","caption":"How to purchase Car Wash"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_960050433/list/list_item","model":{"title":"Read the transcript","text":"\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003ETitle: Shell App: In-app Car Wash Purchases\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EDuration: \u003C/b\u003E1:17\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EDescrption: \u003C/b\u003EWelcome to the Shell App! Purchase washes and manage your Wash Wallet all from the Shell App.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Background music plays throughout]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EFolk guitar instrumental\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EHow to purchase a Car Wash in the Shell App\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe Shell App appears.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EMake sure your location is enabled in your settings\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EA location permission pop-up appears and the user taps “Allow While Using App”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ETap the “Car Wash” icon at the bottom of the home screen\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan lang=\"FR-CA\" style=\"font-size: 9.0pt; font-family: "Verdana",sans-serif; color: black; mso-themecolor: text1;\"\u003EThe user taps \u003C/span\u003E“Car Wash” icon\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ETap “Buy or add a new wash pass”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan lang=\"FR-CA\" style=\"font-size: 9.0pt; font-family: "Verdana",sans-serif; color: black; mso-themecolor: text1;\"\u003EThe user taps \u003C/span\u003E“Buy or add a new wash pass”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ETap “Buy in app”\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan lang=\"FR-CA\" style=\"font-size: 9.0pt; font-family: "Verdana",sans-serif; color: black; mso-themecolor: text1;\"\u003EThe user taps \u003C/span\u003E“Buy in app”.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWashes can be purchased in ON, SK, MB, AB and BC only.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EPick the type of wash or pass you’d like to purchase\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EThe screen scrolls through the Shell Car Wash product types.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EConfirm your purchase details\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003Eand choose to redeem Scene+ points as part of your payment\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe see a slider illustrating how to choose the number of points you would like to redeem.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EIf linked, your CAA and Scene+ benefits will be automatically applied\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EAuthorize payment using face or fingerprint recognition, or your four-digit security number\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe see the payment being authorized.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003ESee the product added to your account\u003Cbr\u003E\n\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe see the product being added to the user’s account.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EYou can view your receipt via email or in the app\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe see a digital receipt.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EYou can reload your Flex Passes at any time using the reload option\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe see the Car Wash Subscription on screen.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EYou’re done!\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan lang=\"EN-CA\" style=\"font-size: 9.0pt; font-family: "Verdana",sans-serif; color: black; mso-themecolor: text1; mso-ansi-language: EN-CA;\"\u003EThanks for paying with Shell EasyPay\u003Csup\u003ETM\u003C/sup\u003E\u003C/span\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EWe cut to a vehicle driving onto the Shell site and parking near a pump.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Shell brand mnemonic sound]\u003C/b\u003E\u003C/p\u003E\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_960050433/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_960050433","model":{"title":"Car Wash"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_90716444/standalone_asset","model":{"title":" Shell App: Station Locator","video":{"src":"https://www.youtube-nocookie.com/embed/ZeGimgebs98","caption":" Shell App: Station Locator"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_90716444/list/list_item","model":{"title":"Read the transcript","text":"\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003ETitle: Shell App: Station Locator\u003C/b\u003E\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EDuration: \u003C/b\u003E01:15\u003C/p\u003E\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003EDescrption: \u003C/b\u003EWelcome to the Shell App! See how to find the closest Shell station and car wash with the Shell App.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Background music plays throughout]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EFolk guitar instrumental\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe cut to a vehicle driving onto the Shell site and parking near a pump.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EHow to find a Shell station\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EMake sure your location is enabled\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EA location permission pop-up appears and the user taps “Allow While Using App”.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap the “Stations” button at the bottom of the screen\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps the “Stations” button.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EYou will automatically see the location closest to you\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ENearby Shell locations are shown on the map.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EUse the search bar to find a station in a specific location\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap any station for more details\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap the “Route” icon to get directions to the station you selected\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps the “Route” icon.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EDrive to the station of your choice\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe cut to a vehicle driving onto the Shell site and parking near a pump.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EHow to find a Shell Car Wash location\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap the “Car Wash” button at the bottom of the home screen\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps the “Car Wash” button.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ETap “Find a participating Car Wash”\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps “Find a participating Car Wash”.\u003Cbr\u003E\n\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EYou will automatically see the location closest to you\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe see a map of nearby Shell locations.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003ENon-participating locations will appear in blue*\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003E*Locations that don’t accept Flex passes, subscription or single washes purchased in app\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EYou will see a green checkmark next to the location icon if the Car Wash is open\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe user taps “Route”.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EDrive to the Shell Car Wash location of your choice\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EWe cut to a vehicle driving onto the Shell site and parking near a pump.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E[Shell brand mnemonic sound]\u003C/b\u003E\u003C/p\u003E\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_90716444/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_90716444","model":{"title":"Station Locator"}},{"organism":"Container","children":[{"organism":"StandaloneAsset","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_1361600797/standalone_asset","model":{"title":"Linking CAA","video":{"src":"https://www.youtube-nocookie.com/embed/Ug5LFi0jdWk","caption":" Shell App: Linking CAA"}}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_1361600797/list/list_item","model":{"title":"Read the transcript","text":"\u003Cp\u003E\u003Cb\u003ETitle: Shell App: Linking a CAA Membership\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EDuration: \u003C/b\u003E0:50\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EDescrption: \u003C/b\u003EWelcome to the Shell App! Learn how to link your CAA, AMA or BCAA membership in the Shell App and unlock instant savings on every visit.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Background music plays throughout]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EFolk guitar instrumental\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EA Shell Pecten animates onto the screen. We then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003ELinking your CAA/AMA/BCAA Membership\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003ECAA Members get more at Shell\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003ECAA Members always save 3c/L\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EWe cut to the woman in a Shell store showing her phone screen to the Shell Service Champion. The Service Champion scans her phone.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EPlus, get 10% off car wash and in-store purchases at select locations\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EThe Shell app appears on screen.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003ETap the CAA icon to add your membership\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EThe user taps “Link Membership”.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003ETap “Link Membership”\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EThe user is prompted to sign in to their account.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003ESign in your account\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EA pop-up appears showing the membership has been linked. We return to the Shell Home screen.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EYou’ll now see the linked CAA membership on your home screen\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EWe then cut to a woman in her parked vehicle scrolling on her mobile phone.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EYou’re done!\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[On screen text]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003EStart enjoying your member benefits today\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E[Animated sequence]\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif;\"\u003EWe then cut to a vehicle driving onto the Shell site and parking near a pump. \u003C/span\u003EA Shell Pecten animates onto the screen.\u003C/p\u003E\r\n\u003Cp class=\"MsoNormal\"\u003E\u003Cb\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003E[Shell brand mnemonic sound]\u003C/span\u003E\u003C/b\u003E\u003Cspan style=\"font-size: 9.0pt; font-family: Verdana , sans-serif; color: black;\"\u003E\u003C/span\u003E\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_1361600797/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491/tab_copy_477000876_c_1361600797","model":{"title":"Linking CAA"}}],"model":{"links":[{"name":"App Overview"},{"name":"Linking a Scotiabank or Tangerine Card"},{"name":"Linking Scene+"},{"name":"Shell Go+ Phone Number"},{"name":"Outdoor Payment"},{"name":"Indoor Payment"},{"name":"Physical Pass"},{"name":"Car Wash"},{"name":"Station Locator"},{"name":"Linking CAA"}]},"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section/tabs_1539572491"}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section","model":{}},{"organism":"Container.Section","color":"brand1-subtle","children":[{"organism":"Container.FAQ","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_481179126/list/list_item_285985828","model":{"title":"What’s changing in the Shell App?","text":"\u003Cp\u003ENow available nationwide, Shell has joined the Scene+® loyalty program, giving you more ways to earn and redeem points on fuel, car wash and eligible convenience purchases, all from the Shell App. Learn more \u003Ca href=\"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/partners/scene.html\"\u003Ehere\u003C/a\u003E*\u003C/p\u003E\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_481179126/list/list_item","model":{"title":"Where can I find the Shell App?","text":"\u003Cp\u003EThe Shell App is free to download, and you can find it in your device’s app store. You can also find a link to download it on \u003Ca href=\"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/shell-motorist-app.html\"\u003EShell.ca/App\u003C/a\u003E.\u003C/p\u003E\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_481179126/list/list_item_copy","model":{"title":"What are the benefits of downloading the Shell App?","text":"\u003Cp\u003EUsing the Shell App is the most convenient and secure way to pay for all your Shell purchases and earn rewards with each visit.\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EThe Shell App offers mobile payments with Shell EasyPay which is compatible with virtually all major credit and debit card providers. It also allows you to pay with any card in your Apple Pay or Google Pay wallet.\u003C/li\u003E\r\n\u003Cli\u003EFind the nearest Shell station using the Station Locator. Plus, find the nearest car wash.\u003C/li\u003E\r\n\u003Cli\u003ELink your Scene+ membership to automatically earn Scene+ points with every purchase. Want to use Scene+ points towards your purchase? Redeem them in the Shell App! \u003C/li\u003E\r\n\u003Cli\u003ELink your CAA/AMA/BCAA membership to instantly unlock savings.\u003C/li\u003E\r\n\u003Cli\u003EThe Shell App gives you access to exclusive offers and contests only available in the app!\u003C/li\u003E\r\n\u003Cli\u003EPurchase car washes and track your codes in your Wash Wallet. Plus sign-up for a Car Wash Subscription, exclusively in the Shell App.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_481179126/list/list_item_copy_2037880889","model":{"title":"How to I set up mobile payment in the Shell App?","text":"\u003Col\u003E\r\n\u003Cli\u003ELaunch the Shell App and select “More” along the bottom menu.\u003C/li\u003E\r\n\u003Cli\u003ESelect “Payment Methods”.\u003C/li\u003E\r\n\u003Cli\u003ENext, add a new credit card by selecting “Add payment method” or link the Shell App with Apple Pay or Google Pay.\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\r\n\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_481179126/list/list_item_copy_1116828404","model":{"title":"How do I access my receipt in the Shell App?","text":"\u003Col\u003E\r\n\u003Cli\u003ELaunch the Shell App and select “More” along the bottom menu.\u003C/li\u003E\r\n\u003Cli\u003ESelect “Transactions & Receipts”.\u003Col\u003E\r\n\u003Cli\u003E\u003Ci\u003EYou will see a list of previous transactions made using the Shell App. You can click on any of the transactions to see more details.\u003C/i\u003E\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003EClicking on “Shell EasyPay Receipts” will display any receipts for purchases made in-app such as car wash passes.\u003C/li\u003E\r\n\u003Cli\u003EYou will also receive receipts by email.\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\r\n\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_481179126/list/list_item_copy_1644288595","model":{"title":"Why does the Shell App need to use my location?","text":"\u003Cp\u003EFor your convenience, we recommend that you allow precise location access to have the best app experience. More details on how we handle customer data can be found in our \u003Ca href=\"https://www.shell.ca/en_ca/privacy.html\"\u003Eprivacy policy\u003C/a\u003E.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_481179126/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_481179126","model":{"title":"Shell App – General FAQ"}},{"organism":"Container.Section","color":"brand1-subtle","children":[{"organism":"Container.FAQ","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c/list/list_item","model":{"title":"Where can I find the Shell App?","text":"\u003Cp\u003EThe Shell App is free to download, and you can find it in your device’s app store. You can also find a link to download it on \u003Ca href=\"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/shell-motorist-app.html\"\u003EShell.ca/App\u003C/a\u003E.\u003C/p\u003E\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c/list/list_item_copy","model":{"title":"What are the benefits of downloading the Shell App?","text":"\u003Cp\u003EUsing the Shell App is the most convenient and secure way to pay for all your Shell purchases and earn rewards with each visit.\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EThe Shell App offers mobile payments with Shell EasyPay which is compatible with virtually all major credit and debit card providers. It also allows you to pay with any card in your Apple Pay or Google Pay wallet.\u003C/li\u003E\r\n\u003Cli\u003EFind the nearest Shell station using the Station Locator. Plus, find the nearest car wash.\u003C/li\u003E\r\n\u003Cli\u003ELink your Scene+ membership to automatically earn Scene+ points with every purchase. Want to use Scene+ points towards your purchase? Redeem them in the Shell App! \u003C/li\u003E\r\n\u003Cli\u003ELink your CAA/AMA/BCAA membership to instantly unlock savings.\u003C/li\u003E\r\n\u003Cli\u003EThe Shell App gives you access to exclusive offers and contests only available in the app!\u003C/li\u003E\r\n\u003Cli\u003EPurchase car washes and track your codes in your Wash Wallet. Plus sign-up for a Car Wash Subscription, exclusively in the Shell App.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c/list/list_item_copy_2037880889","model":{"title":"How to I set up mobile payment in the Shell App?","text":"\u003Col\u003E\r\n\u003Cli\u003ELaunch the Shell App and select “More” along the bottom menu.\u003C/li\u003E\r\n\u003Cli\u003ESelect “Payment Methods”.\u003C/li\u003E\r\n\u003Cli\u003ENext, add a new credit card by selecting “Add payment method” or link the Shell App with Apple Pay or Google Pay.\u003C/li\u003E\r\n\u003C/ol\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c/list/list_item_copy_1116828404","model":{"title":"How do I access my receipt in the Shell App?","text":"\u003Col\u003E\r\n\u003Cli\u003ELaunch the Shell App and select “More” along the bottom menu.\u003C/li\u003E\r\n\u003Cli\u003ESelect “Transactions & Receipts”.\u003Col\u003E\r\n\u003Cli\u003E\u003Ci\u003EYou will see a list of previous transactions made using the Shell App. You can click on any of the transactions to see more details.\u003C/i\u003E\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003EClicking on “Shell EasyPay Receipts” will display any receipts for purchases made in-app such as car wash passes.\u003C/li\u003E\r\n\u003Cli\u003EYou will also receive receipts by email.\u003C/li\u003E\r\n\u003C/ol\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c/list/list_item_copy_1644288595","model":{"title":"Why does the Shell App need to use my location?","text":"\u003Cp\u003EFor your convenience, we recommend that you allow precise location access to have the best app experience. More details on how we handle customer data can be found in our \u003Ca href=\"https://www.shell.ca/en_ca/privacy.html\"\u003Eprivacy policy\u003C/a\u003E.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c","model":{"title":"Shell App – Fuel Mode FAQ"}},{"organism":"Container.Section","color":"brand1-subtle","children":[{"organism":"Container.FAQ","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371/list/list_item","model":{"title":"Where are Shell Recharge locations in Canada?","text":"\u003Cp\u003EIn Canada, Shell continues to develop its network to enable a convenient and reliable charging experience. EV charging stations are located at select sites, please see the \"Locations\" tab for the nearest to you.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371/list/list_item_copy","model":{"title":"Where can I find the nearest Shell Recharge location?","text":"\u003Cp\u003EAll of our public charging locations are displayed in the Shell app under “Locations”.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371/list/list_item_copy_2037880889","model":{"title":"How do I use the Shell app at a Shell Recharge location to start/stop a charge session?","text":"\u003Col\u003E\r\n\u003Cli\u003EMake sure your vehicle is ready to begin charging.\u003C/li\u003E\r\n\u003Cli\u003ELaunch the Shell app and toggle to the EV mode.\u003C/li\u003E\r\n\u003Cli\u003EFind a Shell Recharge via the location finder feature in the Shell app.\u003C/li\u003E\r\n\u003Cli\u003ESelect “Charge.”\u003C/li\u003E\r\n\u003Cli\u003ESelect a connector via the app.\u003C/li\u003E\r\n\u003Cli\u003EConfirm your payment details.\u003C/li\u003E\r\n\u003Cli\u003EPlug the connector into your EV.\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\u003Cp\u003EWhen finished charging, select “Stop Charging,” and disconnect the plug from your vehicle.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371/list/list_item_copy_1116828404","model":{"title":"Can I use the Shell app at another provider’s charging station?","text":"\u003Cp\u003EYes, you can find our roaming partners’ compatible charging locations displayed in the “Location” tab within the Shell app.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371/list/list_item_copy_1644288595","model":{"title":"How do I use the Shell app at a roaming partner's charging station to start/stop a charge session?","text":"\u003Col\u003E\r\n\u003Cli\u003EMake sure your vehicle is ready to begin charging.\u003C/li\u003E\r\n\u003Cli\u003ELaunch the Shell app and toggle to the EV mode.\u003C/li\u003E\r\n\u003Cli\u003EFind a roaming partner via the location finder feature in the Shell app.\u003C/li\u003E\r\n\u003Cli\u003ESelect “Charge.”\u003C/li\u003E\r\n\u003Cli\u003ESelect a connector via the app.\u003C/li\u003E\r\n\u003Cli\u003EConfirm your payment details.\u003C/li\u003E\r\n\u003Cli\u003EPlug the connector into your EV.\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\u003Cp\u003EWhen finished charging, select “Stop Charging,” and disconnect the plug from your vehicle.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371/list/list_item_copy_16442","model":{"title":"How do I remove a connector that is not releasing from my vehicle?","text":"\u003Cp\u003EMany vehicles have a charger-lock feature designed to prevent your vehicle from being unplugged while charging. Check your vehicle for model-specific locking and unlocking mechanisms.\u003C/p\u003E\r\n\u003Cp\u003EIf the connector continues to not release properly you could try turning off your vehicle, then locking and unlocking it using your key fob three times. Please be aware that certain vehicles may have an auto lock/unlock button located on the dashboard or near the charging port, while others may require a manual cord release.\u003C/p\u003E\r\n\u003Cp\u003EIf you continue to experience issues, please contact our support line on \u003Ca href=\"tel:888-895-0027\"\u003E888-895-0027\u003C/a\u003E.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"inherited","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371/list/list_item_copy_16442_1970825205","model":{"title":"How do I get help?","text":"\u003Cp\u003EIf you require EV app support that is not addressed in the questions above, please call the Shell Recharge Customer Care team for further assistance at 888-895-0027 or email \u003Ca href=\"mailto:support@shellrecharge.com\"\u003Esupport@shellrecharge.com\u003C/a\u003E.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371/list","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main/section_1343813275_c_314896371","model":{"title":"Shell App – EV Mode FAQ"}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Home","value":"https://www.shell.ca/"},{"name":"Drivers","value":"https://www.shell.ca/en_ca/drivers.html"},{"name":"Ways to Pay & Get Rewarded","value":"https://www.shell.ca/en_ca/drivers/loyalty-and-payment.html"},{"name":"The Shell App","value":"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/shell-motorist-app.html"},{"name":"Shell App Video Tutorials","value":"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/shell-motorist-app/shell-app-tutorials.html"}]},"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.ca/en_ca/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Shell App Video Tutorials","text":"Shell App Video Tutorials","links":[{"name":"canonical","value":"https://www.shell.ca/en_ca/drivers/loyalty-and-payment/shell-motorist-app/shell-app-tutorials.html"},{"name":"errorUrl","value":"https://www.shell.ca/en_ca/error.html"},{"name":"hierarchy","value":"en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials"},{"name":"homeTitle","value":"Shell Canada"},{"name":"homeUrl","value":"https://www.shell.ca/"},{"name":"locale","value":"en-CA"},{"name":"title","value":"Shell App Video Tutorials | Shell Canada"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\n\r\nYou are now leaving the Shell website.\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. This includes its sponsor and any policies, activities or services offered on the site, by any advertiser on the site or linked to the site.\r\n\r\nThank you for visiting the Shell website."},{"name":"themeMode"},{"name":"lastModified","value":"2026-05-26T18:42:45.588Z"},{"name":"dateModified","value":"2026-05-21T10:17Z"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"}]},"id":"/content/shell/countries/canada/en_ca/motorists/loyalty-and-payment/shell-motorist-app/shell-app-tutorials/jcr_content"}