There are multiple benefits of downloading the Shell app. The main benefit of using the app is Shell EasyPay™, the most convenient and secure way to pay for your Shell purchases at the pump or in-store. Available now as part of the new Shell app, Shell EasyPay™ allows you to pay how you want using any supported consumer Visa, Mastercard, AMEX, Discover, Interac Debit card or UnionPay. Simply select your pump, your fueling amount, add a car wash (where available) and complete your payment – all that’s left to do is get out and fuel. Need a few snacks for the road? Use the app to make purchases quickly and easily in-store – the choice is yours!
The Shell app makes your journeys easier and more convenient with these great benefits:
- Pay using app – The Shell app offers Shell EasyPay™ which is compatible with virtually any debit or credit card including Visa, Mastercard, American Express, Discover, UnionPay or Interac Debit card from supporting financial institutions. It also allows you to pay with any card from supporting financial institutions in your Apple Pay or Google Pay wallet.
- Link your AIR MILES Account – Add your AIR MILES account and never miss an opportunity to get AIR MILES Reward Miles, plus access exclusive special offers just for Shell EasyPay™ users. Want to use Cash Miles towards your purchase? Easily do so right from the app when you pay at the pump. Not a Collector? Visit airmiles.ca to join today.
- Link your CAA/BCAA/AMA Account- You can now load your Member number in the Shell app. Once loaded, your discounts on fuel, car wash and in-store items will automatically apply at the pump and in-store when you pay in the Shell app. Not a CAA/BCAA/AMA Member? Become one today.
- Collect rewards - The Shell app allows you to collect points, earn rewards through your linked AIR MILES and/or CAA/BCAA/AMA card, access Shell in-store offers that provide savings!
- Track Receipts & Car Wash Codes – When you use the Shell app, your receipts and car wash codes are saved within the app, so you’ll always have your purchase history when and where you need it.
- Find Your Nearest Station – Use Station Locator within the app to find your nearest Shell EasyPay™ enabled location.
- Get the Latest News & Offers – Always be the first to know about the latest news and offers from Shell.
I’m having issues with discounts or payments through the app/ My app is crashing
We’re sorry to hear you're having issues with your Shell app. To access help within the app, go to your profile and tap on the 'Help' option to be directed to our Shell Support page, or contact our customer service team at 1-800-661-1600, or send us an email at generalpublicenquiries-ca@shell.com.