Shell App EV FAQ

Depending on the power level of the charger, Shell Recharge locations offer CCS, CHAdeMO, or SAE J1772 plugs. Please use the station finder in the Shell app to see which plugs are available at each Shell Recharge location. In addition, our roaming partners included in the Shell app also support most of these connector types.

• Make sure your vehicle is ready to begin charging.
• Launch the Shell app, toggle to the EV profile, and select “Charge.”
• Select a connector via the app and confirm payment details.
• Plug the connector into your EV.
• When finished charging, select “Stop Charging,” and disconnect the plug from your vehicle.

You can charge at one of our roaming partners’ charging stations using the same process you use to charge at a Shell Recharge location:

• Launch the Shell app and toggle to the EV profile.
• Find one of our roaming partners’ charging stations via the location finder feature in the Shell app.
• Make sure your vehicle is ready to begin charging
• Select “Charge”
• Select a connector via the app
• Confirm your payment details
• Plug the connector into your EV
• When finished charging, select “Stop Charging,” and disconnect the plug from your vehicle.