Contact Shell in Canada

Questions, comments or suggestions? Please contact the AeroShell Managers within Shell Aviation

Shell Canada Limited

Suite 4000

500 Centre Street SE

Calgary, Alberta T2G 1A6

Canada

Shell Canada Switchboard: (403) 691-3111

Shell Canada Switchboard Toll Free: 1-877-656-3111

Shell Canada Limited

P.O. Box 100 Station M

Calgary, Alberta

T2P 2H5

If you are an existing Shell Fleet Plus^™ and Shell Fleet Navigator^™ customer and have questions regarding your account, please contact Customer Service at: 1-800-650-4019

To learn more about our fleet manage solutions, please visit our Shell Fleet Solutions pages

You can find more information about Commercial Fuels on our Commercial Fuels pages

Comments or questions?

Email: fuelsenquiries-ca@shell.com

Phone: 1-877-663 -7358

Looking for a Shell Station? Had a good or bad experience?

• Station Locator
• Material Safety Data Sheets
   - MSDS 
• Service Station Feedback

You can contact us by phone at 1-800-661-1600 (open Monday to Friday 6:00am - 6:00pm MST or e-mail generalpublicenquiries-ca@shell.com)

Debit or Credit Card hold on funds concern? Please be aware that your financial institution may place a hold on your account that may exceed the purchase amount. Shell is not responsible for placing or removing debit or credit holds. Please contact your financial institution if you would like more information.

Do you need a copy of a receipt? The service station you transacted with will gladly help you with your request. You can find the contact details in the Station locator.

Please include contact information (e.g. name, address, phone) along with any information (e.g. Air Miles account number) that would be relevant to your feedback/inquiry.

To report an emergency involving a Shell Canada facility, call 1-800-661-7378

Shell is looking for talented graduates and experienced professionals. To view our current listing of employment opportunities, visit the Jobs & Careers section on this website. Please note that we cannot accept resumes via fax or mail and applications should be done using our careers section.

Visit our Benefit Communities section for details about our community investment program and to access our eligibility guidelines and online application form.

Visit our Investor Centre

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Visit our Lubricants section.

For more technical inquiries, please call 1-800-661-1771 to get information on:

• Product Cross References
• Recommendations
• Product Specifications
• Technical Literature
• Referrals to Technical Specialists

Search for products by brand name or application and download Safety Data Sheets (SDS) and Technical Data Sheets (TDS): EPC website

View our news releases.

For journalists and media inquiries, reporters and editors may contact Shell Media Relations online at Media Inquiries | Shell Canada

For customers, please direct general inquiries to 1-800-661-1600 (open Monday to Friday 6:00am - 6:00pm MST) or e-mail generalpublicenquiries-ca@shell.com

Visit our Privacy Section.

For information on Shell Dealer or Shell Branded locations opportunities, please contact: IndependentRetailer@shell.com

For information on Shell Franchise opportunities, please complete our information request form at Retail Business Opportunities pages or contact our franchise consultant at 1-866-318-2445.

Visit our What Shell Looks For in Suppliers and Contractors page

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For HR-related questions, please visit our Contact Shell HR page