Who we are
Learn about our business and people, and how we grew from a small shop in London nearly 200 years ago.
Contact Shell in Canada
Shell Canada contacts.
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Aviation
Questions, comments or suggestions? Please contact the AeroShell Managers within Shell Aviation
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Corporate Head Office Address
Shell Canada Limited
400 - 4th Avenue S.W.
Calgary, Alberta
T2P 0J4
Shell Canada Switchboard: (403) 691-3111
Shell Canada Switchboard Toll Free: 1-877-656-3111
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Corporate Mailing Address
Shell Canada Limited
P.O. Box 100 Station M
Calgary, Alberta
T2P 2H5
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Shell Fleet Solutions/Fleet Cards
If you are an existing Shell Fleet Card™ or Fleet Navigator Card customer and have questions regarding your account, please contact Customer Service at 1-800-661-2278.
If you would like to sign-up or are interested in learning more about Shell Fleet Solutions, please call 1-888-212-8916 or visit our Shell Fleet Solutions pages
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Commercial Fuels
You can find more information about Commercial Fuels on our Commercial Fuels pages
Comments or questions?
Email: fuelsenquiries-ca@shell.com
Phone: 1-877-663 -7358
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Customer Service for Shell Retail Stations and Programs:
Looking for a Shell Station? Had a good or bad experience?
You can contact us by phone at 1-800-661-1600 (open Monday to Friday 6:00am - 6:00pm MST or e-mail generalpublicenquiries-ca@shell.com)
Debit or Credit Card hold on funds concern? Please be aware that your financial institution may place a hold on your account that may exceed the purchase amount. Shell is not responsible for placing or removing debit or credit holds. Please contact your financial institution if you would like more information.
Do you need a copy of a receipt? The service station you transacted with will gladly help you with your request. You can find the contact details in the Station locator.
Please include contact information (e.g. name, address, phone) along with any information (e.g. Air Miles account number) that would be relevant to your feedback/inquiry.
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Emergency
To report an emergency involving a Shell Canada facility, call 1-800-661-7378
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Employment
Shell is looking for talented graduates and experienced professionals. To view our current listing of employment opportunities, visit the Jobs & Careers section on this website. Please note that we cannot accept resumes via fax or mail and applications should be done using our careers section.
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Funding Requests
Visit our Benefit Communities section for details about our community investment program and to access our eligibility guidelines and online application form.
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Investor Relations
Visit our Investor Centre.
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Lubricants
Visit our Lubricants section.
For more technical inquiries, please call 1-800-661-1771 to get information on:
- Product Cross References
- Recommendations
- Product Specifications
- Technical Literature
- Referrals to Technical Specialists
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Material Safety Data Sheets (MSDS) and Technical Data Sheets (TDS)
Search for products by brand name or application and download Material Safety Data Sheets (MSDS) and Technical Data Sheets (TDS): EPC website
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Media Inquiries
View our news releases.
For journalists and media inquiries, reporters and editors may contact Shell Media Relations by e-mail at media-desk@shell.com.
For customers, please direct general inquiries to 1-800-661-1600 (open Monday to Friday 6:00am - 6:00pm MST) or e-mail generalpublicenquiries-ca@shell.com
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Privacy
Visit our Privacy Section.
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Retail Business Opportunities
For information on Shell Dealer or Shell Branded locations opportunities, please contact: IndependentRetailer@shell.com
For information on Shell Franchise opportunities, please complete our information request form at Retail Business Opportunities pages or contact our franchise consultant at 1-866-318-2445.
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Supplier & Contractor Inquiry
More in about us
What we do
Shell is a global group of energy and petrochemical companies. We employ around 4,000 employees in Canada.