Getting Miles at Shell
At Participating Service Stations
1 AIR MILES® Reward Mile per 20 litres of Shell Bronze, Shell Silver or Shell Diesel fuel purchased in a single transaction*†
1 AIR MILES® Reward Mile per 10 litres of Shell V-Power® Nitro+ or Shell V-Power fuel purchased in a single transaction*†
1 AIR MILES® Reward Mile for every $5 of eligible non-fuel products purchased in a single transaction**†
* Offer valid at participating Shell retail locations.
** Before taxes and excludes tobacco products, all lottery tickets, all gift cards, prepaid credit cards, phone cards, and any other goods or services specified from time to time or as excluded by law. No fuel purchase necessary. Offer valid at participating Shell retail locations.
† Maximum 50 AIR MILES® Reward Miles from all Base offers in a 24-hour period.
Get more Bonus Reward Miles than ever before! Check out our Get Miles at Shell Page for our current offers.
Plus, get AIR MILES Reward Miles on oil change services at Jiffy Lube, including filter:
Get 2 Reward Miles on oil change services of $14.99 or less
Get 3 Reward Miles on oil change services between $15.00 and $29.99
Get 5 Reward Miles on oil change services of $30.00 or more
Service bay repairs are not eligible for AIR MILES Reward Miles
At Participating Shell Authorized Resellers
Maximum of 1500 reward miles per transaction for all offers.
At Shell Aviation Locations
Get 1 AIR MILES Reward Mile for every $25 purchase of Shell Aviation Fuel. AIR MILES Reward Miles are only available for Retail Aviation Fuel Purchases. Contract purchases are not eligible.
How to Use Miles
Learn more about AIR MILES Cash
Activate: Set your AIR MILES® Cash balance preference by visiting www.airmiles.ca/cash
Get Miles: Shop at Shell and other participating AIR MILES Partners and build your AIR MILES Cash balance
Use Miles: Use 95 AIR MILES Cash Miles for $10 of FREE* fuel and more when you pay in-store or at the pump where applicable at Shell
Don’t miss out! Start accumulating your AIR MILES Cash balance today!
Every 95 Cash Miles = $10 off your purchase instantly, when you pay in-store or at the pump where applicable at Shell.**
You can use your Cash Miles for Free* Fuel, Car Wash and in-store purchases (excluding tobacco products, Shell Gift Cards, partner/third-party gift cards, prepaid credit cards, phone cards and any other goods or services specified from time to time or as excluded by law).
Activate your AIR MILES Cash balance at www.airmiles.ca/cash
*When you use your Reward Miles at checkout.
** A maximum of $60 (570 Cash Miles) can be used per transaction at Shell. There is a daily redemption limit of $750 (7,125 Cash Miles) across all Partners, per Collector Cash Account, per day. Visit airmiles.ca/cash to learn more. You must have accumulated sufficient Cash Miles in your Collector Account in order to use Miles towards in-store purchases. All Rewards offered are subject to the Terms and Conditions of the AIR MILES Reward Program, are subject to change and may be withdrawn without notice. For complete details, visit airmiles.ca.
Learn how to use Cash Miles from your AIR MILES Cash account
AIR MILES Cash FAQs
Q – What is AIR MILES Cash ?
A – AIR MILES Cash is a program that enables you to use AIR MILES Reward Miles from your Cash balance when you pay in-store. Your purchase price will be reduced by $10 for every 95 Reward Miles you use.
Q – How do I use AIR MILES Reward Miles from my AIR MILES Cash balance?
A - First you must activate your AIR MILES Cash balance by setting your preference. Your preference will determine how the reward miles you get will be allocated between your AIR MILES Cash and Dream balances. When you have accumulated enough Reward Miles in your AIR MILES Cash balance, simply show your AIR MILES Card when paying for your purchases and tell the cashier that you’d like to use Reward Miles from your AIR MILES Cash balance.
Q- What's the minimum and maximum I can use instantly?
A - You will only be able to use Cash Miles instantly towards purchases that are a minimum of $10 including taxes. A maximum of $60 (570 Cash Miles) can be used per transaction at Shell. There is a daily redemption limit of $750 (7,125 Cash Miles) across all Partners, per Collector Cash Account, per day.
Q -If my purchase is less than $10, can I still use Cash Miles instantly?
A - No. The minimum amount you will be able to Use Cash Miles for is $10 including tax, so if you spend less than $10 including tax you will not be able to use instantly towards that specific transaction.
Q -Will I get cash back?
A - No. AIR MILES Cash allows you to use Cash Miles instantly in $10 increments off your purchase only.
Q - Will I get Reward Miles on my purchases when I use Cash Miles instantly at the cash register?
A -Yes, you will get AIR MILES Reward Miles on all qualifying purchases at Partners even when you use Cash Miles to pay for part or all of your transaction.
Q – Where can I find more information on AIR MILES Cash?
A – Please go to www.airmiles.ca/FAQ for more information
*You must first activate your Collector Account by setting your balance preference to allocate some or all of the Reward Miles you get after activation to your Cash balance. You must have accumulated sufficient Cash Miles in your Collector Account in order to use Reward Miles towards your purchases at participating Partner locations.
How do I become an AIR MILES Collector?
To obtain your free AIR MILES Card, enroll online at airmiles.ca/Enrollment. You will receive your Collector Number immediately and you will receive your AIR MILES Card in the mail in 2 to 3 weeks. You can also call AIR MILES Customer Care at 1-888-AIR MILES (1-888-247-6453) to enroll.
What are Shell's AIR MILES Offers?
Shell's AIR MILES Offers are as follows:
Get 1 AIR MILES® Reward Mile:
Maximum base Miles awarded in the same transaction
Retail Service Stations
For every 10 litres of Shell V-Power Premium Fuels, OR
For every 20 litres of Shell Bronze, Silver or Diesel in the same transaction
*Max 50 Base Miles in a 24 hour period.
Retail Service Stations
|On every $5 purchased in-store in a single transaction (before taxes and after exclusions)||
*Max 50 Base Miles in a 24 hour period.
Shell Residential Heating Oil
|On every 30L purchased
Shell Bulk Fuels
|On every 100L purchased
|On every $25 purchase (in a single transaction) of Shell Aviation fuels and lubricants (non-contracted business i.e., Retail and only at Shell branded FBOs)||No maximum|
|On every $20 spent on Jiffy Lube Pennzoil, Quaker State and Shell Rotella oil change services, and on wiper blades and windshield washer fluid associated with oil change services||No maximum|
|Cardlock purchases are not eligible for AIR MILES.||N/A|
Can I get AIR MILES Reward Miles on Oil Change Services?
Yes, oil change purchases (including filter) are eligible for AIR MILES Reward Miles. Reward Miles are awarded as follows:
|Oil Change Service Cost||AIR MILES Reward Miles|
|$14.99 or less||2|
|$15.00 - $29.99||3|
|$30.00 or more||5|
Service bay repairs are not eligible for AIR MILES Reward Miles.
What are Shell's other AIR MILES promotions?
There are a variety of promotions available all year. To learn more about our current promotions, visit our How to Earn page. You can also contact AIR MILES Customer Care Centre for support at 1-888-AIR-MILES (1-888-247-6453) and speak to a customer service representative. For general information about our Shell AIR MILES Reward Program offers, please go to our AIR MILES pages.
What can I use my AIR MILES Reward Miles for?
You can use your AIR MILES Cash Miles to get Free* Fuel, Car Wash and in-store purchases (excluding tobacco products, Shell Gift Cards, partner/third-party gift cards, prepaid credit cards, phone cards and any other goods or services specified from time to time or as excluded by law) at participating Shell locations.
You can use your AIR MILES Dream Miles on flights, car rentals, hotels, merchandise, entertainment, and much more. For more information about AIR MILES Rewards, visit the AIR MILES Reward Program website.
*When you use your Reward Miles at checkout.
Where else can I get AIR MILES reward miles?
In addition to getting Miles for shopping at Shell, Collectors can get AIR MILES by presenting their AIR MILES Card every time they make qualifying purchases at Participating Partners. There are more than 120 Partners and 100 online stores through airmilesshops.ca. For the full Partner listing, visit the Sponsors listing page on airmiles.ca.
How can I get AIR MILES Reward Miles faster?
Collectors have the opportunity to get AIR MILES Reward Miles twice when they use their Shell AIR MILES MasterCard from BMO or other AIR MILES credit card for purchases at participating AIR MILES Partners.
Collectors will get Reward Miles according to the Partner’s offer when they show their AIR MILES Card as well as Reward Miles for their AIR MILES credit card purchases according to the credit card offer.
Depending on the card chosen, Collectors can get 1 reward mile for every $15, $20 or $40 of purchases made on the credit card.
Where can I see my AIR MILES account and information on the Miles I’ve got?
You can view your AIR MILES account on-line by visiting the AIR MILES Reward Program website.
My AIR MILES Bonus Miles from Shell did not appear in my account. What happened?
There can be up to a three-month lag before reward miles appears in your account. If the reward miles have still not appeared after 3 months, please contact Shell’s Customer Service for support at 1-800-661-1600 or by e-mail: email@example.com.
How can I obtain additional AIR MILES cards?
To order additional or replacement Collector cards, visit the AIR MILES Reward Program website. Supplementary Collector cards under the same name as the Primary Collector are free.
Do I need my AIR MILES Card in order to get Reward Miles?
Yes. In order to get AIR MILES Reward Miles, you must present your AIR MILES Card at time of purchase. Shell is unable to award Reward Miles on previous purchases.
I have a Shell Fuel / Car Wash Gift Certificate that I redeemed for. Is it still valid?
Effective May 1st 2017, paper Gift Certificates are no longer accepted at Shell Retail locations across Canada, but you may exchange validated and unexpired certificates for a Shell Gift card of equal value by following the process out lined here.
Shell Canada AIRMILES® Program – Privacy related FAQs
Protecting Your Privacy at Shell
Shell respects the privacy of its customers and has implemented measures to protect personal information received from individuals. Shell has contracted with the AIRMILES® Rewards Program to process and manage your personal information for specified purposes. For details please visit the AIR MILES Rewards Program Privacy Commitment page.
Shell uses your personal information for the following purposes:
- To administer the AIR MILES® Reward Program;
- To understand and analyze personal preferences based on purchase history;
- To develop, enhance, market and/or provide products and services to meet those preferences
- To communicate personalized offers
As a Collector you may receive personalized offers from Shell that are tailored towards your personal preferences based on analyzing your purchase history. With personalized offers, Shell would like to notify you of products, events and promotions that it believes may be of interest to you. You may receive your personalized offers by regular mail, email, SMS, through the Loyalty Program Website, Apps, social media, coupons or any other digital channels used by you and Shell.
Which personal information do we process for this purpose?
In order to be able to provide you with personalized offers, Shell needs to understand your preferences. In order to be able to determine your preferences, Shell will analyze your purchase history; including information regarding
- specific products you buy
- your total amount of purchases per transaction
- the time and place of the purchases you make
- the payment method you use
- your shopping frequency.
If you would like more information about how we manage personal information or to get in touch with our Privacy Officer please contact us at firstname.lastname@example.org