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Shell Loyalty Frequently Asked Questions

Shell Loyalty Frequently Asked Questions

Discover how Shell’s new loyalty partners help you earn more, save more and enjoy rewards on everyday visits.

Shell Loyalty Program FAQs

Who are Shell's new partners?

Shell is teaming up with Scene+, Scotiabank and Tangerine to create a loyalty experience that gives you more value on everyday visits. Starting March 3, 2026, in Alberta and May 26, 2026, across Canada, you can earn and redeem Scene+ points at participating Shell stations on fuel, car wash and eligible convenience purchases. Plus, when you link and pay with your eligible Scotiabank or Tangerine payment card, you unlock instant savings at the pump.

When do the new partner offers start?

The program rolls out on March 3, 2026, in Alberta and expands across Canada on May 26, 2026. Until those dates, you can continue to earn and redeem as you do today with our current loyalty program.

How do I become a Scene+ member?

You can join Scene+ by signing up online at sceneplus.ca or through the Scene+ app. You can also pick up a physical Scene+ card at participating Shell stations or scan the QR codes found at Shell sites to become a Scene+ member. Physical cards need to be registered online to redeem points. Linking your Scene+ account to Shell Go+ in the Shell App makes earning and redeeming simple and automatic.

Scene+ FAQ

What are Shell’s Scene+ offers?

  • Earn 1 Scene+ point per litre of all grades of fuel and on every $1 spent on car wash and eligible convenience purchases at participating Shell locations.
  • Points can be redeemed in increments of 1,000 for $10 off your purchase of fuel, car wash, or eligible convenience purchases at participating Shell locations. Subject to a maximum of 1,000 Scene+ points from all Base Offers in a 24-hour period.
  • When you link your Scene+ account to Shell Go+, earn 10% more in Scene+ bonus points on fuel, car wash and eligible convenience purchases. Plus, earn 2x more in bonus points when you purchase Shell V-Power® NiTRO+ Premium Gasoline.

For full program details, please see the program Terms & Conditions

How do I earn Scene+ points at Shell?

If you’re a Scene+ member, you can earn Scene+ points at Shell by swiping your Scene+ card at the pump or in store, by paying with the Shell App after linking your Scene+ membership, or by paying with an eligible Scotiabank card that is linked to your Scene+ account. You earn points on fuel, car wash and eligible convenience purchases at participating Shell locations.

How do I redeem Scene+ points at Shell?

If you’re an eligible Scene+ member, you can redeem points in increments of 1,000 for $10 off your purchase of fuel, car wash, or eligible convenience items at participating Shell locations. You choose how many points to use (at least 1,000 per transaction and in increments of 1,000 points unless otherwise permitted) and pay the remaining balance with cash, debit or credit. You will continue to earn points on the full value of your eligible purchase. For full program details, read more.

Do I need a Scene+ card to participate?

Yes. You can register in any of the following ways:

  • Sign up for a new account at sceneplus.ca or through the Scene+ app.
  • Scan the QR code displayed on the Shell pump or in-store signage and follow the emailed instructions.
  • Pick up a physical Scene+ card in-store and follow the steps to register it online.
  • If you picked up a physical Scene+ card but haven’t registered yet, you can still earn Scene+ points on eligible purchases. You won’t be able to redeem points or access offers until your account is fully registered.

Can I combine Scene+ with Shell Go+?

Yes. When you link your Scene+ account to Shell Go+, you earn 10% more in Scene+ bonus points on fuel, car wash and eligible convenience purchases. Plus, earn 2x more in bonus points when you purchase Shell V-Power® NiTRO+ Premium Gasoline. For full program details, read more.

Where else can I get Scene+ points?

In addition to getting Scene+ points on qualifying purchases at participating Shell locations, members can get points by presenting their Scene+ card or providing their Scene+ account every time they make qualifying purchases at Participating Partners. For the full Partner listing, visit the Scene+ Partners page

.

Scotiabank FAQ

What benefits do I get with an eligible Scotiabank card at Shell?

Eligible Scotiabank credit and debit cards that are linked to your Shell Go+ account unlock instant fuel savings and, if your Scene+ account is linked to your Shell Go+ account, earn and redeem Scene+ points automatically at the pump. Scotiabank credit cards that earn Scene+ points can receive additional savings on Shell V-Power® fuel for a limited time.

You can link your Scotiabank credit or debit card through the Scotiabank mobile banking app, Scotiabank online banking

 or in the Shell App.

Can I earn and redeem Scene+ points with my linked Scotiabank card?

Yes. If your Scene+ membership account is also linked to your Shell Go+ account, you can earn and redeem Scene+ points simply by paying with your linked Scotiabank physical card, or through your preferred digital wallet such as Apple Pay or Google Pay.

Can I stack other benefits when I pay with my Scotiabank card?

Yes. You can combine Scene+ points, Shell Go+ bonuses, CAA savings and Scotiabank instant savings in a single transaction when eligible. Linking your accounts to Shell Go+ is the easiest way to unlock the maximum value.

Tangerine FAQ

What benefits do Tangerine cardholders get at Shell?

Eligible Tangerine credit cards that are linked to your Shell Go+ account unlock instant savings and, if your Scene+ account is linked to your Shell Go+ account, earn and redeem Scene+ points automatically at the pump.

You can link your eligible Tangerine credit card through the Tangerine mobile banking app or website

, or in the Shell App.

How can I maximize value with my Tangerine credit card and my Scene+ membership?

 

You can earn instant savings and Scene+ points by ensuring your payment card and membership are linked in the Shell Go+ App. Once linked, all you have to do is pay with your linked Tangerine credit card to get savings and rewards!

Can Tangerine benefits be combined with other Shell rewards?

Yes. You can stack Scene+ points, Shell Go+ bonuses, CAA savings and Tangerine instant savings when eligible. Linking your accounts to Shell Go+ helps ensure you receive all available rewards.

Terms and Conditions

Shell Go+ Membership Offers Terms & Conditions: 2026 (Alberta)

  1. Offer valid January 1, 2026 through to May 25, 2026 at participating Shell locations (excluding Shell Flying J locations) in all provinces and territories of Canada except Alberta. Shell Go+ members will get 2x the AIR MILES® Reward Miles on a transaction of a minimum 10 litres of Shell V-Power NiTRO+ or Shell V-Power Diesel. This 2x multiplier offer applies to the fuel base Reward Mile offer of 1 Reward Mile awarded per 10 litres of Shell V-Power fuels. No coupon required. A valid AIR MILES® card must be swiped/collector number entered at time of transaction. Offer may be combined with other offers. Shell Canada Products and LoyaltyOne, Co. reserve the right to make changes to this offer and to terminate the offer at any time, for any reason and without notice. Void where prohibited by law. Bonus Miles will be posted to your collector account within the first 2 weeks following the qualifying transaction.
  2. Offer valid January 1, 2026 through to May 25, 2026 at participating Shell locations (excluding Shell Flying J locations) in all provinces and territories of Canada except Alberta. Shell Go+ members will get 2x the AIR MILES® Reward Miles on a transaction of a minimum 20 litres of Shell Bronze/Regular, Shell Silver/Plus or Shell Diesel fuel. This 2x multiplier offer applies to the fuel base Reward Mile offer of 1 Reward Mile awarded per 20 litres of Shell Bronze/Regular, Silver/Plus or Diesel fuels. No coupon required. A valid AIR MILES® card must be swiped/collector number entered at time of transaction. Offer may be combined with other offers. Shell Canada Products and LoyaltyOne, Co. reserve the right to make changes to this offer and to terminate the offer at any time, for any reason and without notice. Void where prohibited by law. Bonus Miles will be posted to your collector account within the first 2 weeks following the qualifying transaction.
  3. Offer valid January 1, 2026 through to May 25, 2026 at participating Shell locations (excluding Shell Flying J locations) in all provinces and territories of Canada except Alberta. Shell Go+ members will get 2x the AIR MILES® Reward Miles on a minimum $5 transaction of eligible non-fuel products (excluding Shell Recharge EV charging, tobacco products, all lottery tickets, all gift cards, prepaid credit cards, phone cards and any other goods or services specified from time to time or as excluded by law). This 2x multiplier offer applies to the non-fuel base Reward Mile offer of 1 Reward Mile awarded per $5 on qualifying products as listed above. No coupon required. A valid AIR MILES® card must be swiped/collector number entered at time of transaction. Offer may be combined with other offers. Shell Canada Products and LoyaltyOne, Co. reserve the right to make changes to this offer and to terminate the offer at any time, for any reason and without notice. Void where prohibited by law. Bonus Miles will be posted to your collector account within the first 2 weeks following the qualifying transaction.
  4. Offer valid January 1, 2026 through to May 25, 2026 at participating Shell locations (excluding Shell Flying J locations) in all provinces and territories of Canada except Alberta. Shell Go+ members get 10 AIR MILES® Bonus Miles when a minimum 95 AIR MILES® Cash Miles are redeemed on a single transaction. Maximum 10 Bonus Miles per transaction. A valid AIR MILES® card must be presented/collector number entered at time of transaction. Offer may be combined with other bonus offers. Shell reserves the right to make changes to this offer and to terminate the offer at any time, for any reason and without notice. Bonus Miles will be posted to your collector account within the first 2 weeks following the qualifying transaction.
  5. Promotion is sponsored by Shell Canada Products (“Sponsor”). The AIR MILES® Reward Program is operated by LoyaltyOne, Co. (“Operator”). Promotion begins on January 1, 2026 at 12:00 AM Central Time (“CT”) and ends on May 25, 2026 at 11:59 PM CT (“Promotion Period”). Valid at participating Jiffy Lube locations in Ontario, British Columbia, Alberta, Saskatchewan, Nova Scotia, Manitoba, Quebec, Yukon and Northwest Territories. Void where prohibited or otherwise restricted by law. Consumers must have an active AIR MILES® collector account to participate in this promotion (“Collectors”) and must be a qualified Shell Go+ member at time of purchase. Eligible Collectors get 25 AIR MILES® Bonus Miles on a minimum $80 purchase of a qualifying Pennzoil Ultra Platinum™ Full Synthetic motor oil change, Shell Rotella® T6 Full Synthetic heavy duty diesel engine oil change, Pennzoil Platinum® Full Synthetic motor oil change, Pennzoil Platinum® High Mileage Full Synthetic motor oil change or Pennzoil Platinum® Euro Full Synthetic motor oil change. Valid only on oil changes using qualifying products, which may vary by location. For product availability details, see a service advisor at your local Jiffy Lube service center before you get your oil changed. A valid AIR MILES® card must be presented by collectors and used at time of qualifying Pennzoil® or Shell Rotella® oil change purchase (the “Transaction”). Please allow up to 120 days post Transaction for Reward Miles to be posted to your Collector Account. No coupon required. Sponsor and Operator may amend, modify, or discontinue this promotion in whole or in part at any time without notice.