Welcome to Shell Canada Customer Service
Tangerine FAQs
Can Tangerine benefits be combined with other Shell rewards?
Can Tangerine benefits be combined with other Shell rewards?
Yes. You can stack Scene+ points, Shell Go+ bonuses, CAA savings and Tangerine instant savings when eligible. Linking your accounts to Shell Go+ helps ensure you receive all available rewards.
How can I maximize value with my Tangerine credit card and my Scene+ membership?
How can I maximize value with my Tangerine credit card and my Scene+ membership?
You can earn instant savings and Scene+ points by ensuring your payment card and membership are linked in the Shell Go+ App. Once linked, all you have to do is pay with your linked Tangerine credit card to get savings and rewards!
How do I link my Tangerine card?
How do I link my Tangerine card?
You can link your eligible Tangerine credit card through the Tangerine mobile banking app or website, or in the Shell App.
What benefits do Tangerine cardholders get at Shell?
What benefits do Tangerine cardholders get at Shell?
Eligible Tangerine credit cards that are linked to your Shell Go+ account unlock instant savings and, if your Scene+ account is linked to your Shell Go+ account, earn and redeem Scene+ points automatically at the pump.
Other Loyalty Reward Program sections
Contact support
Service Stations, Shell App & Loyalty
Service Stations, Shell App & Loyalty
Chat with us anytime! Our Shell Virtual Assistant is available 24/7 to assist you. Simply click on the chat button at the lower right hand corner of the page to start a conversation.
If needed, our Shell Virtual Assistant can connect you to a live agent during business hours, Monday to Friday: 6:00 AM – 6:00 PM excluding public holidays.
Webform: Shell Service Station Enquiries
Shell Canada Lubes Team
Shell Canada Lubes Team
Business to Business Lubes Team: Phone: 1-888-661-1771
Our lines are open from Monday to Friday, 6:00 AM - 6:00 PM excluding public holidays.
Email: ssscmla-b2clubescustomersca@shell.com
Business to Customer Lubes Team: Phone: 1-514-390-5135
Our lines are open from Monday to Friday, 6:00 AM - 6:00 PM excluding public holidays.
Shell Canada Rebates Team
Shell Canada Rebates Team
Business to Customer Lubes Team: Phone: 1-866-707-6737
Our lines are open from Monday to Friday, 6:00 AM - 6:00 PM excluding public holidays.
Voice Of The Customer
We want to make your experience at Shell a great one. To help us, we're keen to hear from you. We want to understand how we're doing and how we can improve our service to you.